How do I return an item?

Hip Protector Return Policy
Please ensure the size and style is accurate before opening the package.
An open package is non-returnable.
Returns due to a manufacturing defect is acceptable.

Doll/Pet Products Return Policy
For hygienic reasons these items are not returnable, unless there is a manufacturing defect.

Games, Activities and any product made with Fabric are not returnable for hygienic reasons.

A Return Goods Authorization will be required prior to a return. Please contact us with any return inquires:
Email Us: [email protected]
Call our customer service team: 1.877.457.8012